Location

Come and join our team at this 605-room convention center hotel in the heart of downtown Oklahoma City. Our luxury hotel is located next to the Paycom Center(OKC Thunder), the Oklahoma Convention Center and across the street from the 70-acre Scissortail Park.

The property includes an all-day dining outlet (Seltzer's Modern Diner), an entertainment sports bar (OKC Tap House), specialty restaurant (Bob's Steak & Chop House), coffee shop (Park Grounds) and a retail outlet (RareBird Gift Shop).

Additionally, guests can enjoy a Mokara Spa, fitness center and a rooftop pool and bar (CatBird Seat) complete with a fire pit, outdoor lawn and cabanas.

Job Description

An amazing opportunity to be a part of this upscale hotel just in the heart of Oklahoma City. The Omni Oklahoma City Hotel is a true outdoor recreation, entertainment and culinary destination paying homage to the heritage and modern progress of the city.

With 605 guest rooms and suites, the luxury hotel showcases views of the 70-acre Scissortail Park and the downtown skyline with 75,000 square feet of meeting and event space, sports bar, specialty restaurant, coffee shop and a retail venue.

The retail clerk will maintain the highest standards possible for the guest by insuring quick, efficient, and professional service to ensure satisfaction.

Responsibilities

• Responsible for assigned shift, assisting in overall management
• Order daily supplies.
• Follow up on established training steps.
• Handle guest comments and complaints and ensure guest satisfaction.
• Maintain high standards of personal appearance and grooming, which include wearing proper uniform and name tag when working
• Assist with monthly inventory and maintain a cash bank.
• Verifying guest room numbers for room charges.
• Interact with other departments to ensure guest needs are satisfied.
• Proper knowledge of equipment use and safety procedures.
• Do not leave merchandise unsecured.
• Corporate software programs such as Kronos WFC, Open Table, Synergy, and Epitome.
• Answering guest questions
• Up-selling and suggestive selling of items.
• Accurately processing transactions and maintaining a balanced bank

Qualifications

• Must be able work with and understand financial information and data and basic arithmetic functions
• Must lead by example, remain professional in all situations.
• Must be able to handle exposure to extreme temperatures and hazardous cleaning chemicals.
• Must be able to convey information and ideas clearly.
• Must work well in stressful, high pressure situations.
• Must be effective in handling problems in workplace, including anticipating, preventing, identifying, and solving problems as necessary.
• Able to lift up to 20 pounds and be on your feet for up to eight hours.
• Must be flexible with schedules including weekends and holidays.
• Must live within 50 miles of the hotel.

Omni Hotels & Resorts is an equal opportunity employer - vets / disability.

Last updated : 2024-05-01